Itemized Charges
The Itemized Charges page allows you to examine a list of all of the charges associated with a work order and all children of the work order in the parent/child hierarchy.
The Itemized Charges page is only available for work orders with a request type that allows parent/child work orders.
To open the Itemized Charges page:
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Locate and open the work order using the Find Request or the My Requests page.
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Click the Work Order – Financial link to open the Work Order Financial page.
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Scroll down to the Rollup Totals Summary pane and click the View Itemized Charges link.
A list of all of the charges for the current work order and all work orders below it in the parent/child hierarchy is displayed.
Charges for parent work orders are not included.
Only work orders that you have the appropriate security permissions to view are displayed. If there are work orders in the hierarchy that you are not allowed to view, the Rollup Total on this page may be different from the Rollup Total on the Work Order – Financial page.
For each work order in the hierarchy, the following information is displayed:
- Request ID – the request ID; clicking this link opens the Work Order – Financial page for the request
- Parent ID – the request ID of the parent work order, if applicable
- Priority/Status – the priority and status value on the work order
- Type/Subtype – the type and subType of work to be done
- Labor Cost Summary – an itemized list of all of the labor charges on the work order
- Material Cost Summary – an itemized list of all of the material item charges on the work order
- Other Cost Summary – an itemized list of all of the other cost charges on the work order
- Totals Summary – a summary of the total costs associated with the work order
